To contact us with a question,
a comment, or an enquiry relative to a booking please click here: Contact
Form
To make a booking please check availability and then click here to book online: Booking Form
Payment methods:
You may select payment of Deposits or Balances by Online Banking, Credit Card, PayPal , Bank transfers or cheque made payable to Mrs V Penrose
and mailed to :
38 Catton Grove Road
Norwich
Norfolk
NR3 3NW
Alternatively you can pay monthly by direct debit with the final payment collected 8 weeks before travel. Please contact us if this is of interest to you.
Terms and Conditions:
Cancellations: Should the booking be cancelled by the guest a cancellation
charge shall be made as follows:-
Cancelled before the outstanding balance is due: The deposit will not be refunded.
Cancelled after the balance has been paid: We reserve the right to make efforts
to re-let the villa to others to minimise our losses and, should we succeed,
we would reimburse the guest with costs we consider fair and reasonable. However,
no claim whatsoever from the guest or their party will be considered by us.
Confirmation of the booking, invoice for the deposit (if paying by Credit Card/PayPal) and further information re the villa and access, etc. will normally be sent within 10 days of receipt of this form. We would be pleased to provide assistance relative to making your holiday enjoyable.
We have tried to ensure the accuracy of all details on the website and with all verbal and written information, but we undertake no responsibility for inaccuracies or errors.
We accept no liability for any loss or accidents to persons or personal property sustained by the guest or their party during the course of the holiday. Holiday insurance is essential to cover the cost of the holiday, cancellations, personal losses and accident liability.
Note: Flights, transfers and insurances are not included in our prices.